See what actually failed
Distinguish offline, connected-without-internet, sign-in-required, hotspot, and limited-permission states.
Hotspot Mate
SnapWorks Lab ↗
Wi-Fi diagnosis · guided recovery
Know why.
Know what to do.
Connected to Wi-Fi but the internet still does not work?
Hotspot Mate checks the connection path, DNS, secure web access, and sign-in portals, then shows one clear next action. Core diagnosis and recovery stay free.
Current app interface: Korean.
Free rescue
Not another speed test.
Hotspot Mate explains whether the problem is the Wi-Fi link, a login page, DNS, or internet reachability—and keeps the basic recovery route free.
Follow one safe next step
Open the sign-in page, review Wi-Fi settings, reconnect a saved profile, or run the check again.
Scan a printed Wi-Fi notice
Review SSID and access instructions from a photo with on-device text recognition. One usable result is free.
Hotspot Mate Pro
Turn technical clues into useful answers.
Pro adds deeper explanations and continuity while leaving the basic rescue path open to everyone.
Raw Wi-Fi values, in plain language
Understand SSID, BSSID, security, path, DNS, and HTTPS. On Mac, also inspect RSSI, noise, SNR, channel, band, PHY, and link rate with meaning and limits.
Reference usage and 7-day trends
Review app-observed Mac and iPad usage, thresholds, and device trends without pretending it is carrier billing.
Recent diagnosis across your workflow
Optionally sync pseudonymous diagnosis summaries and usage rollups through your private iCloud database.
Advanced widgets and controls
See remaining reference data, thresholds, recent diagnosis, 7-day trends, and shortcuts to detailed checks.
Each screen has a role
Useful wherever the Wi-Fi problem happens.
Fast diagnosis on the spot
Check the connection, scan a printed Wi-Fi notice, and choose the next recovery action while moving.
A wider view of trends
Compare device usage, 7-day history, thresholds, and recent diagnosis on a larger canvas.
Deeper signal interpretation
Read signal quality, channel, noise, and link details, then keep recent diagnosis and usage close in the menu and widgets.
Important:Hotspot Mate does not silently change network settings or promise to repair every network automatically. Usage Guard shows app-observed reference values, not carrier or router billing totals.